We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Interventional Cardiologist Heart & Vascular Care | Cumming, Georgia Position Overview Heart & Vascular Care is seeking a full-time Interventional Cardiologist to join our growing physician-led cardiovascular practice serving the metro Atlanta and North Georgia...
...looking for. : We are actively looking for an Associate (entry-level) Environmental Engineer to join our growing Environmental/... ...promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the...
The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the centers team delivers world-class customer service to all customers...
...Area schools, overseeing the full employee lifecycle, including talent acquisition, employee relations, performance management, workforce... ...essential functions.Aspire Public Schools has implemented a Remote Work policy, limiting on-site office availability. Therefore...
...Support office operation as needed. Other responsibilities as assigned. QUALIFICATIONS & REQUIREMENTS: ~ Bachelors degree in education, social work, psychology or another related field. ~ Bilingual in Spanish and English. ~1-2 years of experience working with...